• How do I make a reservation?
  • What are your office hours and which hours do you operate?
  • Does your shuttle run every hour?
  • Do you charge for the waiting time?
  • Can I prepay for the Shuttle?
  • Do I need an advance reservation?
  • How far in advance can I cancel a reservation?
  • What happens if my arriving flight is delayed?
  • What if I get the answering machine?
  • Where do you pick up at the airport?
  • How much luggage can I take on the van?
  • Which airports do you service?
  • Which airport is the closest to the 5 college area/Western Massachusetts?
  • Does the service charge include a gratuity?
  • Do you charge my Credit Card before I arrive?
  • What happens if my flight was canceled?
  • I need a ride between the five colleges and Bradley Airport. Can I choose my own pick up time?