- We track all the flights arriving into Bradley airport, however every customer needs to inform us of their flight changes, a lot of times the online information that we have access to may not be updated to the minute.

- To minimize your waiting time, please call us when you find out about your flight status (delays, departure time, and arrival).

- If your flight is delayed, provided it lands within an hour of the original scheduled time, our driver should still be there as long as there are no other inconvenienced passengers.

- If your flight is delayed more than one hour, you will need to wait for the next available shuttle. We will try our best to minimize your waiting time. However, if you choose to cancel instead, you will be charged the full fare.